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          Le-Vel has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Le-Vel

              9201 Warren Pkwy STE 200 Frisco, TX 75035-6242

              BBB Accredited Business

            Business ProfileforLe-Vel

            Vitamins and Supplements
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.94/5stars

            Average of 36 Customer Reviews

            Customer Complaints

            55 complaints closed in last 3 years

            17 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/14/2018

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Health & Wellness Products

            Products & Services

            Dietary Supplements, Direct Sales

            Business Details

            BBB File Opened:
            12/20/2012
            Years in Business:
            11
            Business Started:
            7/25/2012
            Business Started Locally:
            7/25/2012
            Business Incorporated:
            7/25/2012
            Accredited Since:
            9/14/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Le-Vel.com
            • Le-Vel Brands LLC
            Business Management
            • Mr. Drew S. Hoffman JD, President
            Contact Information

            Principal

            • Mr. Christopher Schmidt, Chief Compliance Officer
            • Mr. Jason Camper, Founder/CEO
            • Mr. Paul Gravette, Founder/CEO
            • Mr. Drew S. Hoffman JD, President
            • Ms. Sophary Ly, Vice President/CFO
            • Mr. Matthew Glover, Chief Information Officer
            • Mr. Michael Neilson, Chief Technology Officer

            Customer Contact

            • Mr. Christopher Schmidt, Chief Compliance Officer
            • Mr. Jason Camper, Founder/CEO
            • Mr. Paul Gravette, Founder/CEO
            • Ms. Sophary Ly, Vice President/CFO
            • Mr. Matthew Glover, Chief Information Officer
            • Mr. Michael Neilson, Chief Technology Officer
            Additional Contact Information

            Email Addresses

            Customer Complaints

            55 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/23/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On Cyber Monday, November 27, 2023, I purchase two Le-Vel Detox kits, and received on December 1, 2024. The kits are only morning and night capsules. I decided to start mine after the holidays and family events, which was mid-February. Halfway through my detox, I looked at the manufactured dates and the AM was manufactured January 2022, and the ** was manufactured October 2021. My rep told me that the pills are good for TWO years, which makes them expired. She did say I could still take, just the potency was less. I wasn't happy with that response, as something purchased should be NOT expired. When I submitted a ticket on the website, they told me they are good for 2.5 years, but when I asked for them to provide proof of this random extra 1/2 month shelf life, they didn't show me where this states on their website, just typed it to me along with stating that the ** are good until April 2024, and July 2024. The second detox isn't supposed to take place for 3 months, so it's still not "within" the 2.5 year shelf life range. I paid for a product and I expect it to be well within its shelf life, not past it. The customer service rep was extremely unprofessional stating that I shouldn't have waited months to start. No where does it state on the paperwork received or the box that this product needs to be used immediately, and I only waited to take "pills" for 1.5 months. I want either a replacement detox or my money back.
            Read More

            Customer Reviews

            36 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mara C

            5 stars

            01/17/2024

            Thrive by Le-Bel gave me my life back!! Had it not been for these products, I wouldnt be able to function on a daily basis!! I too, have a reaction to the patches but I still wear them for at least 2 hours to get the benefits from them. Not everyones metabolism works with these products and those are the people complaining. The rest of us, over a million users, know the products work when used correctly. I will be a Thriver for life because my life was given back to me because of these products!! Even my friends and family will swear by them!! Dont be fooled or duped by some off the wall comments or reports that are incorrect! Try it for yourself!!

            Local BBB

            BBB serving North Central Texas

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