Business ProfileforApple Inc.

Apple is a total disgrace as an ******** brand. I have never seen a shoddy product and customer service support to be labeled as an ******** product. I have purchased at least 10 devices from them. Whens I ran into a problem with their products, I would stopped by an Apple Store for on-site repair. I had no problems before, the repair was quick, easy and reliable. The on-site support was the main reason for my repeated business to buy Apple, instead of ******** or the more affordable iPhone on the market. Recently, Apple had scrubbed the on-site repair at its retail stores. This is an absolute disaster by its management decision! They have turned all repair work to the Apple Support team via a phone support line. For Gods sake, I am being routed to **********, or to ******* to get help on my phone. First of all, I need to learn a new language just to communicate with your customer service representative, secondly, I have no idea what they are saying. Furthermore, with the language barrier, we have a total loss in translation. I dont know if this is purposely planned by your company to give your customer the best runaround or what. I must say you do a very good job at frustrating your customers! Bravo Apple! You have lost a loyal customer for life! I will never buy an ********************** product ever again!!