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System Engineer

The Role
We are looking for a talented System Engineer specializing in Automation & Monitoring to support our growing business and technological needs. You will play a key role in maintaining, optimizing, and monitoring our infrastructure while driving its future development.

Key Responsibilities

• Design and implement automated solutions.
• Configure and deploy automation tools (e.g., RedHat AAP).
• Collaborate with cross-functional teams to integrate and enhance systems.
• Maintain and improve automated workflows and provisioning.
• Monitor infrastructure, applications, and APIs (e.g., using Datadog).
• Provide technical training and support to teams.

Reporting Structure

• Hierarchical: Reports to the Managing Director of Technology Italy.
• Functional: Reports to the Infrastructure Team Leader.

Qualifications and Skills

Essential:

• Strong experience in information technology and security.
• Proficiency in:
• Ansible and REST APIs.
• Azure, Azure DevOps, and CI/CD pipelines.
• Infrastructure as Code (IaC) and automated workflows.
• ServiceNow CMDB.
• Monitoring tools like Datadog.
• Job schedulers and SCM tools (e.g., AAP, Rundeck, Git).
• Jinja templating.
• Expertise in incident management and root cause analysis (RCA).
• Proven experience with business-critical application deployment and maintenance.
• Excellent multitasking and communication skills in English.
• Exceptional customer service orientation.

Preferred:

• Experience with ticketing systems and management tools.
• Knowledge of cloud-based compute, storage, and networking solutions (Azure).
• Familiarity with Agile methodology.
• Proficiency in scripting (Bash, Python, PowerShell).
• ITIL certification.
• Experience in a Red Hat Enterprise Linux (RHEL) environment.

Ideal Candidate Profile

• Positive, solutions-oriented mindset.
• Team player with a focus on collective results.
• Driven by customer satisfaction and high expectations.