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Adopt AI with the leaders

Recognized as a Leader in the Gartner® 2024 Magic Quadrant™ for AI in CSP Customer and Business Operations

Recognized as a Leader in the Gartner® 2024 Magic Quadrant™

AIDP illustrations

Building a reliable, telco-grade source of truth

As we enter the Agentic Era, where AI acts autonomously on behalf of humans, accurate and accessible data becomes paramount. 
The AI & Data Platform (AIDP) serves as a unified, telco-grade information hub.

It seamlessly connects to both Amdocs and non-Amdocs data sources, leveraging advanced processing capabilities to bring in the information from multiple sources and create a data model that is necessary for AI-driven telco operations.

Our success in Globe, Philippines

By implementing Amdocs AI & Data Platform (AIDP) as a unified information hub on Google Cloud, we connected Globe's data in real-time, enabling reduced operational costs and faster, smarter decisions that enhance customer experience.

300

tables consolidated

560Bn

total records

120M

Managed subscribers

AIDP-in-Globe-diagram

Benefits of Amdocs AI & Data Platform

  • It works.

    Proven across diverse scales and use cases, the Amdocs Amdocs AI & Data Platform consistently delivers impactful results for clients around the globe.

  • Built-in know how.

    Data model is based on +40 years of Amdocs know-how that was gathered with hundreds of telecom providers from all over the world.

  • 100% Agnostic.

    Seamlessly connects to any data source - Amdocs and third party – to provide an all-purpose, unified data information hub.

  • Make the most of AI.

    Amdocs AI & Data Platform actively protects and structures your data, enabling seamless AI-driven automation adoption.

Joining forces with Google Cloud

With Amdocs and Google Cloud’s partnership, your telecom business gains access to a powerful, AI-driven data platform designed to transform your operations. By integrating Amdocs’ telecom-specific insights with Google Cloud’s advanced AI and scalable architecture, you can simplify data integration, unlock real-time business insights, and drive innovation.
This collaboration empowers you to optimize operations, deliver personalized customer experiences, and uncover new revenue opportunities - helping you stay competitive and evolve into an AI-driven service provider.

Joining forces with Google Cloud

Gartner disclaimer Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, Pulkit Pandey, Amresh Nandan, et al., 4 June 2024

Get in touch

Find out more about how Amdocs can help your business

Get in touch

Find out more about how Amdocs can help your business