A single, accurate patient record.
Working from spreadsheets and outdated workflows?
Are Epic identity error queues weighing you down?
Everything starts with finding the right patient.
Duplicate records can hinder access to portals, cause improper billing and collections, and create a great deal of inconvenience for patients to track down a solution. Even worse, they can increase the likelihood of medical errors and unnecessary duplicate procedures.
Whether sending or receiving patient data, it is crucial for systems to accurately connect to the right patient record every time. Without reliable datasets, AI advancements and interoperability cannot function, and health IT operations cannot scale to meet growing demand.
With many health systems operating on razor-thin margins, revenue integrity and efficient revenue cycle management are more crucial than ever. Duplicate patient records and overlays can cause costly denials, increase days in A/R, and hinder debt collections.
Resolving patient identity issues consumes time and money for hospitals – an average of $1.3M per year, not including lost revenues. Duplicate records cause workflow inefficiencies, disrupt operations, and distract from the ultimate purpose of delivering quality patient care.
Our industry-leading identity authentication systems and EMPI make it easy for healthcare organizations to select the right patient record and personalize each patient experience, based on a comprehensive medical history, regardless of location.
We go beyond duplicate record elimination to help you set up the processes and systems necessary to prevent future patient identification errors from entering the EMPI.
Best-in-class, industry-leading data integrity software and services
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CuraMatch offers unique technology built on human experience and expertise. The advanced solution identifies more true duplicates than embedded matching tools because it relies on more advanced proprietary matching algorithms.
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SmartIX establishes one Enterprise Master Person Index as the single source of truth across your entire health system. The sophisticated probabilistic algorithm tunes to your data and detects duplicate patient records with up to 99% accuracy while ensuring a unique enterprise identifier is assigned to each patient.
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RightPatient’s touchless biometric patient identity management platform prevents unauthorized access to medical records while improving revenue cycle, data quality, and patient safety. The versatile solution eliminates medical identity theft by authenticating patients from remote appointment scheduling through check-in, and beyond.
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As the pioneers of patient data integrity, we continue to foster experts in this field and lead the way with our expertise and innovation. With a deep passion, a heart, for this work and doing it well, our experienced staff delivers customized MPI clean-up services on a one-time or ongoing basis, as you need it.