T-ROC - The Revenue Optimization Companies

🔹 Humans of T-ROC: Joshua S. – Strategic Operations in Motion 🔹 When it comes to turning vision into execution, Joshua brings it all—precision, structure, and an unstoppable work ethic. As Senior Operations Manager on the Epson Program, he’s the kind of leader who thrives in complexity, navigating compliance, reporting, and program-wide innovation with ease. His ability to balance the details and the big picture has made a clear and lasting impact on our team, partners, and performance. Outside of work, Joshua’s leadership continues—from the sidelines of youth sports to scouting trips with his family. And when there’s time to unwind, you’ll find him with a golf club in hand or tuned in to the next big game. (Fun fact: this operations expert once studied abroad in Florence, Italy—a true blend of discipline and culture.) His advice? “Work hard and be ready to learn. Understand what you can learn before you start to contribute.” That mindset is what continues to inspire growth across the board. Joshua, thank you for your leadership, consistency, and impact. Your drive to learn and lead helps shape the kind of culture we’re proud to build at T-ROC. #HumansOfTROC #LifeAtTROC #LeadershipInAction #OperationalExcellence #TROCCulture #Epson #TROCNation #CompanyCulture #EmployeeRecognition

Retailers spend millions on marketing, promotions, and branding—but what happens when execution breaks down at the store level? Even the strongest campaign can fall flat if customers are met with poor service, empty shelves, or disconnected brand experiences. That’s why top brands rely on mystery shopping to uncover what's really happening on the sales floor—and fix it before it costs them revenue. Mystery shopping delivers the real-time, unbiased insights brands need to: ✔️ Identify gaps in customer experience ✔️ Uncover missed sales opportunities ✔️ Ensure retail compliance and frontline performance So, where do you think most retailers are falling short? Vote in the poll below and weigh in on the challenges you see most often. #MysteryShopping #RetailAudits #RetailExperience #RetailCompliance #CustomerJourney #RetailOptimization #RetailInsights #SecretShoppers #CXStrategy #CustomerExperience

🔹 Humans of T-ROC: Nora M.—Driving Projects, Innovating Solutions, and Embracing Growth 🔹 Success isn’t just about completing projects—it’s about driving impact. That’s exactly what Nora does every day as a Project Management Specialist, where she thrives on tackling challenges, launching new initiatives, and enhancing internal systems. Whether she’s optimizing platforms, streamlining workflows, or implementing AI-driven solutions, she’s always finding ways to push T-ROC forward. Her curiosity and adaptability don’t stop at work. A strategist at heart, Nora brings that same drive to her personal life—mastering Path of Exile 2, diving into sci-fi books, and making it a mission to explore a new city every year (Boston is next on the list!). She’s also a dedicated rescue pet parent to eight animals, many of them named after X-Men. Her mindset? “How they act is a reflection of their character. How you REACT is a reflection of yours.” That leadership and problem-solving approach is what makes her such an asset to the team. Nora, thank you for your dedication, innovation, and the energy you bring to every project. Your impact is felt far beyond the details of a task, and we can’t wait to see what’s next for you at T-ROC! Join us in celebrating her journey and the difference she makes every day! #HumansOfTROC #LeadershipInAction #InnovationAtWork #ProjectManagement #TechLeadership #GrowthMindset #TROCCulture

Is your store layout increasing sales—or costing you customers? For brands and retailers, store resets are more than just a fresh look—they’re a strategic merchandising move that directly impacts sales, customer experience, and brand consistency. A cluttered, outdated, or poorly planned store layout doesn’t just frustrate shoppers—it reduces conversions, slows down purchases, and weakens brand perception. But when store resets are executed with strategy and precision, they become a competitive advantage that drives revenue and enhances engagement. ▪️ Optimized product placement – Ensure high-traffic areas increase visibility and trigger impulse purchases ▪️ Seasonal & trend alignment – Keep assortments relevant and maximize sales opportunities ▪️ Customer flow & navigation – Reduce friction, increase dwell time, and make shopping effortless ▪️ Retail marketing execution – Ensure displays, promotions, and branding drive measurable ROI What’s the biggest competitive advantage of a well-executed store reset? Vote in the poll and share your insights in the comments. 🔗 Want to see how top retailers use store resets to increase revenue? Read our latest blog: https://lnkd.in/eJqktDK3 #StoreResets #RetailMerchandising #VisualMerchandising #RetailOptimization #RetailSales #InStoreMarketing #ConsumerExperience #ProductPlacement #RetailStrategy #RetailInsights #RetailIndustry

🔹 Humans of T-ROC: Marcus M., From Tech Enthusiast to Trusted Mentor 🔹 A career isn’t just built on what you do—it’s built on the people who help you grow. Marcus started his journey at T-ROC - The Revenue Optimization Companies in a part-time role, but with strong leadership and an eagerness to learn, he’s turned it into something bigger: a career centered around mentorship, problem-solving, and building connections. As someone who thrives on creativity, Marcus brings that same energy into everything he does—whether it’s guiding customers through tech solutions, mentoring his team, or diving into his personal passions like gaming and art. “Having strong leaders who are always there to support and guide you makes all the difference,” he shares. That’s the culture we strive for at T-ROC. 👏 Let’s celebrate Marcus for his dedication, leadership, and commitment to helping others succeed! #HumansOfTROC #CareerGrowth #TechLeadership #MentorshipMatters #TROCCulture

🔹 Humans of T-ROC: Marcus C., Celebrating Seven Years of Leadership and Growth 🔹 Success at T-ROC is built on strong relationships, teamwork, and a commitment to growth. For the past seven years, that’s exactly what Marcus has embodied. |As a key driver of sales and collaboration, he has helped strengthen connections between customers, store teams, and business partners—always bringing a solutions-driven mindset to the table. His ability to create impact goes beyond numbers; it’s about elevating the experience for everyone he works with. Beyond the workplace, Marcus thrives on creativity—spinning tracks as a former DJ, diving into suspenseful thrillers, and experimenting with new recipes. That same energy translates into his career, where his passion for learning and adapting continues to fuel his success. What makes T-ROC special? The culture, the values, and the opportunity to grow. "Being here for seven years, I see our values in action every single day," he shares. And with that, he continues to push boundaries and make a lasting impact. Marcus, thank you for seven incredible years of dedication, leadership, and growth. Your impact is felt far beyond the sales floor, and we can’t wait to see what’s next for you at T-ROC! Join us in celebrating his journey and the difference he makes every day! 👏 #HumansOfTROC #LifeatTROC #LeadershipInAction #CareerGrowth #PeopleFirst #SalesLeadership #TROCCulture

🔹 Humans of T-ROC: Brian G., a Leader Who Builds Success 🔹 At T-ROC, leadership is more than a role—it’s about building teams, driving results, and creating opportunities for growth. Meet Brian, District Sales Manager, and a true example of leadership in action. Brian first made waves leading the EPSON Brand Program, helping Salt Lake City’s Best Buy become the #1 store for hardware sales in North America. Now, he’s taking on a new challenge, leading the AT&T Program and empowering his team to excel, just as he has throughout his career. What sets Brian apart? His relentless drive to develop people and elevate performance. His leadership proves that at T-ROC, careers don’t just grow—they transform. “If you're looking for a stable platform to realize your potential, T-ROC is for you.” Let’s celebrate Brian’s journey and the impact he’s making every day. Drop a comment and share—What’s the best leadership advice you’ve ever received? 👇 #HumansOfTROC #LeadershipInAction #CareerGrowth #SalesLeadership #PeopleFirst #ProfessionalDevelopment

Humans of T-ROC: Meet Rebecca Genson, a Recruiting Powerhouse! Some career paths take unexpected turns and Rebecca Genson is proof that taking a leap into something new can lead to incredible opportunities. Starting as a Store Manager in the Xfinity program, she never imagined that recruiting would become her passion. But when the opportunity presented itself, she embraced the challenge—and it led to a thriving career. Today, as a People Attraction Team Lead, Rebecca plays a key role in finding and placing top talent, helping to shape the future of T-ROC. Her advice? Stay open to new opportunities. Growth happens when you step outside your comfort zone. Her journey is a testament to what’s possible in an environment that values adaptability, hard work, and continuous learning. Where will your next career move take you? #HumansOfTROC #CareerGrowth #TalentAcquisition #Leadership #RecruitingLife #ProfessionalDevelopment #CareerSuccess

Innovation is reshaping retail, and Mobile Insight, a T-ROC company, was front and center at National Retail Federation 2025 alongside HP Retail and Industry Solutions to showcase the future of customer engagement. At the event, the team introduced VIBA—an AI-powered assistant designed to transform the buyer journey, enhance personalization, and elevate the in-store experience. As brands continue to bridge the gap between digital and physical retail, solutions like VIBA are redefining how customers interact, explore, and purchase. 💡 How do you see AI shaping the future of in-store retail? Drop your thoughts in the comments! #RetailInnovation #ArtificialIntelligence #RetailTechnology #NRF2025 #CustomerEngagement #RetailSolutions

📈 Retailers face an unpredictable economy—but the most successful brands aren’t just surviving, they’re thriving.
 A McKinsey & Company study uncovered how industry leaders are driving growth, increasing efficiency, and strengthening customer loyalty even in volatile times. The secret? A combination of strategic expansion, technology investment, and customer-centricity.
 At T-ROC, we see these strategies in action every day—helping retailers scale, optimize costs, and enhance customer experiences with real-world, data-driven solutions.
 Here’s what top brands are doing to stay ahead:

 1️⃣ Growth Strategy: Expanding beyond core retail to create new revenue streams and market opportunities.
 
 2️⃣ AI & Technology: Using automation, predictive analytics, and digital tools to cut costs and improve operational agility.
 
 3️⃣ Customer Focus: Prioritizing personalization, loyalty, and engagement to build long-term relationships. 
💬 Which of these strategies is your team focusing on most this year? Drop a comment below—we’d love to hear how you’re tackling today’s retail challenges.

 🔗 Read more: https://lnkd.in/gWVRBFp7 #RetailExcellence #ValueCreation #TRocDifference #AIinRetail #CustomerLoyalty #RetailGrowth #RetailInnovation #TechnologyDriven