Customer Service Awards

Customer Service Department of the Year - Advertising, Marketing, PR & Business Services
GOLD STEVIE® WINNER:
Buildertrend, Omaha, Nebraska, United States: Buildertrend | Customer Service Department
SILVER STEVIE® WINNER:
Iris Powered by Generali, Washington, District of Columbia, United States: Iris Identity Theft Resolution Team
BRONZE STEVIE® WINNER:
Smarty Social Media, Santa Ana, California, United States: Smarty Social Media's Customer Experience Department
Text Request, Chattanooga, Tennessee, United States: Text Request

Customer Service Department of the Year - Computer Hardware, Services & Software
GOLD STEVIE® WINNER:
SoftPro, Raleigh, North Carolina, United States: Proactive Approach To Customer Support Generates High Customer Satisfaction
SILVER STEVIE® WINNER:
BirdEye, Palo Alto, California, United States: Birdeye Support
Cloudastructure, Inc., Miami, Florida, United States: Cloudastructure, Inc's Customer Service Department From Beta to Best
Lattice, San Francisco, California, United States: Lattices' Customer Service Department
TCP Software, Dallas, Texas, United States: Maintaining superb customer satisfaction through 5 acquisitions-TCP Software
BRONZE STEVIE® WINNER:
Energy Ogre, Houston, Texas, United States: EO Customer Service Dept
InvoiceCloud, Boston, Massachusetts, United States: InvoiceCloud Customer Success Team
London Computer Systems, Cincinnati, Ohio, United States: LCS - Customer Support Department Odyssey, New York, New York, United States: Odyssey Support Department's Journey of Excellence
Otus, Chicago, Illinois, United States: Otus
Real time cloud services, Pompano Beach, Florida, United States: Real Time Cloud Service's Customer Service Department
Tangoe US, Inc., Indianapolis, Indiana, United States: Go-to-Green Evolution Increases Customer Health by 50%
Teguar, Charlotte, North Carolina, United States: Teguar's Customer Service Department

Customer Service Department of the Year - Financial Services
GOLD STEVIE® WINNER:
PayJunction, Santa Barbara, California, United States: PayJunction's Customer Service Department
SILVER STEVIE® WINNER:
DailyPay, New York, New York, United States: DailyPay's Customer Service Department
Fidelity Investments, Jersey City, New Jersey, United States: Fidelity Investments Client Service Department
Forward Financing, Boston, Massachusetts, United States: Forward Financing's Exemplary Customer Service Department
Prog Holdings, Salt Lake City, Utah, United States: Progressive Leasing
nCino, Wilmington, North Carolina, United States: nCino Support Excellence
BRONZE STEVIE® WINNER:
Worldpay payment processing solutions, Symmes Twp, Ohio, United States: Worldpay Customer Service Department

Customer Service Department of the Year - Insurance
GOLD STEVIE® WINNER:
Delta Dental of Kansas, Wichita, Kansas, United States: Center of Excellence
SILVER STEVIE® WINNER:
Alpha Warranty Services, South Jordan, Utah, United States: Alpha Warranty's Customer Service Department
BRONZE STEVIE® WINNER:
Legal Resources, Virginia Beach, Virginia, United States: Elevating Member Services

Customer Service Department of the Year - All Other Industries
GOLD STEVIE® WINNER:
ModMed, Boca Raton, Florida, United States: ModMed®’s Exceptional Customer Service Team
SILVER STEVIE® WINNER:
Calm, Inc., Palo Alto, California, United States: Calm, Inc. CX team
Marriott Intl. Intermediary Partner Care team, Omaha, Nebraska, United States: Marriott Insanely Incredible's Customer Service Department
MetLife Legal Plans, Cleveland, Ohio, United States: MetLife Legal Plans Client Service Customer Experience
MetTel, New York, New York, United States: MetTel's Client Experience organization
OrderMyGear, Dallas, Texas, United States: OrderMyGear's strategic journey in customer service and success
Rentec Direct, Grants Pass, Oregon, United States: Rentec Direct Customer Service Department
BRONZE STEVIE® WINNER:
Showdown Displays, Brooklyn Center, Minnesota, United States: WOW Starts With You

Customer Service Executive of the Year
GOLD STEVIE® WINNER:
Delta Dental of Kansas, Wichita, Kansas, United States: Kristen Hoffman, Chief Operating and Experience Officer
SILVER STEVIE® WINNER:
Bank of America, Charlotte, North Carolina, United States: Holly O'Neill, President of Retail Banking and Chief Client Care Officer
National Corporate Housing, Greenwood Village, Colorado, United States: Robyn Tierney, Director of Customer Service
Text Request, Chattanooga, Tennessee, United States: Matt Holland, VP of Operations and Support

Customer Service Team of the Year - Computer Software
GOLD STEVIE® WINNER:
N-able, Burlington, Massachusetts, United States: N-able Support: Empowered Excellence and Evolution
SILVER STEVIE® WINNER:
Adaptiva, Kirkland, Washington, United States: The Adaptiva customer support team
CertifID, Austin, Texas, United States: CertifID Customer Service Team
SoftPro, Raleigh, North Carolina, United States: Empowering Customers Through Exemplary Support
Squarespace, Inc., New York, New York, United States: Squarespace Social Support

Customer Service Team of the Year - All Other Industries
GOLD STEVIE® WINNER:
Sigma Computing, San Francisco, California, United States: Sigma’s Customer Service Team
SILVER STEVIE® WINNER:
1800Flowers.com, Inc., Jericho, New York, United States: 1800Flowers.com Contact Center - The League
Enact Mortgage Insurance, Raleigh, North Carolina, United States: Enact's ActionCenter for Customer Service
BRONZE STEVIE® WINNER:
Allianz Global Assistance, Richmond, Virginia, United States: Allianz Partners Customer Service Team
FOTILE America LLC, Parsippany, New Jersey, United States: FOTILE America Customer Service Team
Grace Hill, Greenville, South Carolina, United States: Grace Hill's Customer Service Team
Hisense, Suwanee, Georgia, United States: Hisense USA's Customer Service Team
Notified, New York, New York, United States: GlobeNewswire Customer Service Team
Stride Health, San Francisco, California, United States: Stride's Member Experience Team
UPMC Health Plan, Pittsburgh, Pennsylvania, United States: UPMC for Lif