CMP Research Prism for Customer Analytics
Add bookmarkCMP Research evaluated 15 solution providers who offer customer analytics tools for customer contact, CX and sales functions. The providers are segmented into five categories: pioneering, leading, core performing, up & coming and emerging using analyst analysis, user feedback and marketplace data across ten investment criteria. This report shows how each provider compares and informs investment decisions.
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CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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