"As a result of working with TLD Group, our overall Press Ganey physician ratings increased from the 30th to the 66th percentile. In reflection, the group work and team projects were brilliant in that they embedded the leadership skills into small groups which helped move the culture of the organization much faster than “just attending class.” As a physician, we often have ideas, but we don’t have the tools to integrate and participate in the organization. This experience was very eye-opening and impactful to our physicians."