Introducing surprisingly agile AI-driven BSS/OSS offerings featuring agent-driven automation, modular design, open architecture and configurable experiences and workflows.
Amdocs Customer Experience Suite
Tailored to your digital transformation strategy, serving your priorities
Whether you want to strengthen your digital commerce initiatives, introduce agentic experience to automate workflows, launch advanced 5G offerings and monetize your network, or introduce automated orchestration across networks and services, we have you covered.
CES25 provides telcos of all sizes the flexibility to introduce compact solutions with a digital-first approach and expand to premium, enterprise-grade solutions. The portfolio is designed to drive telcos’ B2C, B2B and B2B2x growth with a rich offering of products and platforms that can be deployed either as standalone, or in any combination, leveraging pre-integration and thousands of certified end-to-end flows and user journeys.
Amdocs CES25
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Benefits
Become an AI-driven telco
Break data silos and introduce agentic experience to improve customer satisfaction, drive business growth and optimize operational efficiencies.
Simplified and always-on customer experience
Deliver a consistent user-centric, personalized omni-channel experience across all brands and all customer segments throughout the entire customer lifecycle – marketing, commerce, sales, ordering and customer service.
Business diversification and new growth engines monetization
Introduce advanced offerings and new business models for consumers and enterprises, and quickly monetize network and partner ecosystem investments.
Competitive advantage through differentiation
Stand out from your rivals by evolving offerings and experiences faster, and getting to market quicker, leveraging cloud-native applications and network, with seamless partner integration.
Minimize transformation risk
Define gradual modernization path based on your business priorities leveraging open, agile and modular solutions that can integrate to your existing stack, flexible consumption models and multi-cloud deployment options.
Reduced TCO and operational costs
Accelerate ROI while providing a higher volume and variety of offerings – thanks to AI, ML, cloud-native and low-code technologies driving zero-touch operations and minimizing IT dependency.
