Equitable Life unveils new critical illness benefit through partnership

Insurer becomes first in Canada offer health and medical monitoring to individual critical illness clients via Cloud DX

Equitable Life unveils new critical illness benefit through partnership

Cloud DX and Equitable Life of Canada have announced a collaboration to offer a new benefit to critical illness insurance policyholders.

Starting today, Cloud DX's Connected Health Kit will be leveraged as a remote patient monitoring benefit offered to all Equitable Life's individual life critical illness clients through the insurer’s Equitable Living product.

For up to six months, eligible claimants are going to receive a free Cloud DX Connected Health kit and monitoring services, with the option to continue with the service for a monthly fee after that.

Equitable Life is the first insurer in Canada to offer health and medical monitoring through Cloud DX to its individual life critical illness clients.

Donna Carbell, Senior Vice President Individual at Equitable Life, said in a statement, “We care deeply about the health of our clients and are pleased to be the first insurer in Canada to offer direct access to leading virtual and remote care to clients at a time when they need it most, during the treatment of and recovery from a critical illness.”

“Cloud DX is a proven and effective way to support our clients who are in recovery. Through this new offering, our critical illness clients will benefit from the ability to monitor their vitals and receive educational information and important care support during their treatment and recovery, while supported by their critical illness insurance policy which provides financial benefits,” she added.

Cloud DX's industry-leading virtual and remote care monitoring services are going to be available to qualifying Equitable Life claimants daily under the arrangement.

Users can utilize Cloud DX to collect clinical vital sign measurements and receive two-way feedback from a healthcare expert via surveys, text messaging, and video chats, as well as receive daily reminders and notifications. Cloud DX, which can be accessed via a user's smartphone or tablet, provides real-time information on their condition to the user and their care team.

“We are incredibly proud to support Equitable Life in this exciting and innovative initiative –a first for the insurance sector,” said Robert Kaul, CEO and Founder at Cloud DX, about the partnership. “Life altering critical illnesses such as cancer or heart disease affect an individual’s life, relationships, mental wellbeing, and their ability to generate income.

“Insurers such as Equitable Life play a vital role in helping people manage financially through their illness, get back on their feet and manage the long-lasting effects of their illness. Our technology will play a vital role in providing medical support to clients when they need it the most and in improving their health outcomes and quality of life,” Kaul added.

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