Last week, Amdocs hosted an incredibly successful two-day APAC-Analyst summit in Singapore. We delved into the evolution of GenAI for Telcos, and presented the #CES Copilot, based on Amdocs amAIz, our Telco native GenAI platform, which enhances every telco domain from network operations to customer experiences with GenAI capabilities. The sessions were insightful and engaging, and the workshops were designed to maximize our collaborative efforts with the analysts. Discover the potential of amAIz > https://lnkd.in/dZVWtzEN #Amdocs #APAC #Summit #AIInnovation #TelcoTech #CSP #copilot Ofir Daniel Clare Flanagan Mirit Ashkenazi Maya Katz Boker Shirly Eilon Shweky Yosi Mor Yosef Philippa TOZER Jose Carlos Mendez Smadar Kirstein
Amdocs
Software Development
Chesterfield, MO 1,108,787 followers
We help those who build the future to make it amazing.
About us
We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs. Our 31,000 employees around the globe are here to accelerate our customers’ migration to the cloud, differentiate in the 5G era, digitalize and automate their operations, and provide end users with the next-generation communication and media experiences that make the world say wow. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.58 billion in fiscal 2022.
- Website
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https://www.amdocs.com/about
External link for Amdocs
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Chesterfield, MO
- Type
- Public Company
- Specialties
- customer experience, BSS, OSS, CRM, network planning, optimization and control, outsourcing, digital services, customer management, ordering, big data analytics, network functions virtualization, mobile financial services, and managed services
Locations
Employees at Amdocs
Updates
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Exciting news in the telecom world! #GenAI is no longer just a concept; it's making waves with tangible results – and Amdocs with industry-leading partners are leading the way 💥 Dive into an exclusive interview with Anthony Goonetilleke and Fierce Network Linda Hardesty to learn how our GenAI platform, #amAIz, revolutionizes customer service by slashing call times and more. 🚀 Teaming up with NVIDIA, we’re paving the way for a smoother, more efficient customer experience. Everything you need to know is right here > https://lnkd.in/eGceccTJ #Amdocs #NVIDIA #telecom #customerservice
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Everywhere, everyday, what we do is AMAZING. So proud to see our employer brand story all over #India ✨ Learn all about what makes #Amdocs a truly special place to work in > https://lnkd.in/gKs_pCsi #LiveAmazingDoAmazing
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In this technical blog from NVIDIA AI, take a deeper dive into how Amdocs is bringing GenAI abilities to the telecommunications industry. Areas of focus include reduced token usage, latency improvements, and enhanced accuracy of responses. #GenAI #GenerativeAI #Telecom #NVIDIA
Amdocs is transforming customer experiences in telecom contact centers using an LLM-based solution for billing inquiries. Learn how Amdocs improved accuracy of AI-generated responses and used NVIDIA NIM to reduce tokens consumed and query latency: https://nvda.ws/4dHZ8u6 #generativeAI #LLM #telecom
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Smart Cities are no longer just buzzwords. They're transforming urban life, unlocking new revenue streams for #CSPs, and enhancing everyday living. By partnering with #innovative companies like Juganu, Amdocs delivers tailored, data-driven solutions that enhance security, traffic management, and retail efficiency. Join us on a journey to smarter, more #sustainable cities. Discover how smart, AI-enabled cities are improving citizens' lifestyles > https://lnkd.in/eW_tqQti #makeitamamazing #SmartCities #DigitalTransformation #ServiceProviders #UrbanInnovation
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Just In: Our Season 8 finale of #TheGreatIndoors #podcast recorded live from the #MWC2024 in Barcelona! Join our host, Matthew Roberts, as he sits down with Cameron Coursey, VP of Connected Solutions at AT&T, and Anton Monk, formerly the CTO of Wireless Initiatives at Viasat, and discuss the groundbreaking synergy between #GenerativeAI and #IoT. Discover how AI turbocharges connected technologies, simplifies deployments, and drives the next wave of innovations! Tune in now! > https://lnkd.in/e6S4tJD3 BTW, what was your favorite episode of this season? Tell us in the comment section. #TheGreatIndoors #TechTalk #AI #Innovation #Tech
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QA Financial Forum, here we come! Join us for a keynote session with Dror Avrilingi, VP and Head of Amdocs Quality International & CTO. Dror will unveil how Amdocs’ BrAIn roadmap is revolutionizing processes, allowing teams to operate independently while staying interconnected, and pushing the boundaries from traditional automation to GenAI-enhanced systems. Don't miss this opportunity to connect with the frontrunners in technology and finance! > https://lnkd.in/eanqbAqm See you there!
QA Financial Forum - New York
amdocs.com
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Great news! We are happy to share that Japan’s JCOM has selected Amdocs and its Service Integration Partner SCSK for a multi-year project to modernize and accelerate their business transformation. Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said: "With intelligent, digital solutions from Amdocs, JCOM will better meet the evolving needs of their customers while also accelerating new revenue opportunities." This initiative is designed to modernize JCOM's business operations, enhancing operational efficiencies and customer experiences while unlocking new revenue streams. Through this collaboration, Amdocs will deliver intelligent, digital solutions that align with the market's evolving needs, showcasing our commitment to advancing the global communications landscape. Read the full PR > https://lnkd.in/ePMv6pN2
Japan's JCOM Selects Amdocs and its Service Integration Partner SCSK to Modernize and Accelerate Business Transformation
amdocs.com
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Colt Technology Services is taking a significant step forward by selecting Amdocs to consolidate and evolve its inventory systems. By streamlining inventory processes and enhancing agility after Colt’s acquisition of Lumen’s EMEA business, this collaboration aims to accelerate time-to-market for new services and improve the customer experience. Ashish Surti, Chief Digital & Information Officer at Colt Technology Services, shared, “Our collaboration with Amdocs represents a significant step forward in our quest to reimagine the customer experience and drive sustainable growth.” We're excited to support Colt on this transformative journey. #DigitalTransformation #Innovation Read the full PR here > https://lnkd.in/eRwQ4dHy
Colt Technology Services Selects Amdocs to Consolidate and Evolve its Inventory Systems
amdocs.com
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In collaboration with NVIDIA, Amdocs has achieved significant advancements in its efforts to propel the adoption of generative AI. Chris Penrose, Global Head of Telco Business Development at NVIDIA, said, "By combining Amdocs’ generative AI platform and telecommunications industry expertise with NVIDIA’s full-stack AI foundry service, we are enabling the meaningful scale of generative AI in telcos, accelerating time to value, and driving positive return on investment." In joint GenAI projects, the collaboration has significantly lowered the cost of tokens, reduced query latency by approximately 80%, and improved the accuracy of AI-generated responses by up to 30%. Read the full PR here > https://lnkd.in/ex-5uN74 #GenerativeAI #AIInnovation #Telecom #GenAI
Amdocs Unveils Generative AI Milestones, Bringing Enhanced Efficiencies to the Telecommunications Industry
amdocs.com
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