Bates Electric - St Louis

My overall evaluation for you folks and your technicians is excellent in all categories. I truly appreciate you guys competing the installation three weeks ahead of schedule.

Explained job and completed in good time.

The electrician did a wonderful job and was very helpful with advice for future projects we want to do. I immediatly put Bates Electric in my contacts and will use them again.

Pete at Bates Electric was a fantastic electrician! We were very pleased with his punctuality, efficiency and genuinely positive attitude. He came up with a solid idea for a difficult electric car charger installation (box was located far away from garage) that saved us both time and money. Very knowledgeable about his trade and the price was very reasonable. We wouldn’t hesitate to recommend Pete and Bates Electric for any electrical project or repair!

Teandre came out, was ten minutes early, and ready to work. He quickly found the issue, and fixed two spots that weren’t wired properly, and removed some legacy wiring that was terminated but not removed. Through it all, Teandre was cheerful, kind, and just a joy to be around. I’m glad that Bates Electric was able to send someone on short notice, and I’m really happy with the work done.

I called to set up an appointment, and at that time was given the cost of a service call and the cost per hour for repairs. A time frame of 2 hours was given for an electrician to arrive. On the day of the appointment, i was called within the time frame and the electrician arrived within the time frame. The circuit breaker was replaced and the amp reading was checked afterwards. Senior discount was applies to the invoice,

Couldn't have gone better. Installers were there 2 days. Always prompt and cleaned up their mess every day. They were very considerate and verified exactly where I wanted something placed. They received an incorrect size for one of the transformers for the under cabinet lighting and had to reorder. Very apologetic. Item arrived next day and was installed. Turned out beautifully and I am very pleased.

I would tell others that they ran a new electric line from the house to the detatched garage and replaced the control panel inside the garage. There was one and sometimes a second person that did the work. They left the area clean. They had good communications and I enjoyed working with them.

I use them a lot. They know what they are doing and do it quickly. They don't make mistakes. They show up when they say they will. Generally I can get scheduled and sometimes they will even ask to come early, which is fine. They are always reliable.

Great guy-polite, quick knowledgeable.

I’ve had good experience. I did not have a service contact with them, I just called them one time.

Very efficient. The technician Sean was on time and very pleasant.

Sean Kraus was prompt, professional, efficient and a pleasure to have in my home.

Everything went great with Bates - prompt responses from the beginning, always on time, professional, nice and got the work done ahead of schedule. We will definitely use them again for any electrical needs.

Came on time, worked until he got it fixed.

Kevin Midurta and Anthony arrived promptly and began to work completed both tasks, quickly answering all of my questions, great job!

I hired Bates Electric twice – both times arrived prior to promised time. The office staff and electricians are professional and helpful. I will definitely hire Bates Electric again. The following staff were excellent!

Two men came at the pre-arranged time and each worked steadily. One had to be in attic to drill holes. They were efficient – polite and worked well together. Very good. One worker named Paul. One worker named Patrick.

It went well. When there was a problem they took care of it right away.

Bates has been one of the only contractors that shows up when they say they will and stays until the work is done. Not only has Brian P been very punctual and professional, but also been very helpful in explaining the construction process to me. He has always been very responsive when I had a question or needed anything. Bates had a great price compared to many other bids I received and have done a great job. They have called and asked questions if anything was unclear on my plans. All office personnel have also been very responsive and polite throughout!

I use Bates for annual maintenance on my Generac whole house generator. They are always punctual and professional.

We had an emergency on a Saturday night with a circuit constantly tripping. We were to leave on a bus tour early Monday morning so we had very little time to get the situation fixed. To make matters worse, we were leaving our animals in the house with a petsitter checking in on them several times a day - we were afraid to leave the animals in case of fire. We also wanted the outside lights to work while we were gone. We had called several companies that listed emergency work and no one had bothered to call us back. I left a message with this company, telling them our desperate we were. The answering machine stated they would call back shortly. Never heard from them. That's not what I consider 'emergency service' as advertised on their site on Angie's List.

This company has been wonderful every time I've had them fix something my husband has short circuited. They arrive quickly and estimate the cost and upon return to fix the problem, they are courteous and fast in getting the job done. Like this company very much.

They're always wonderful. They're very prompt and very nice.

Very professional and neat and did a very nice job. I've used them before and would not hesitate to use them again.