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Inside the book
Healthcare has swiftly gone digital. While the need for digital health and online pharmacy access has increased, organizations need better tools to adequately scale their solutions more quickly and easily.
More patients are relying on digital health options instead of going in-person to their doctor, pharmacy or testing clinic. With this shift to digital, patients have lost the accountability, structure, compassion and guidance from in-person touch points. Dramatic drop-offs throughout the patient experience are common, as patients struggle to understand how to take their medication, administer an at-home test, or continue their health journey.
Enter conversational marketing. By combining the power of live chat with the expertise and human touch of nurses, you now have a powerful digital solution for the next generation of healthcare. By implementing conversational marketing for healthcare, companies can experience a more than fifty percent increase (57%) in patient adherence.Nurse-1-1 is a conversational marketing company for healthcare that is bringing nurses to the front lines of digital health. Through a nationwide network of nurses and a HIPAA-compliant complete customer service platform, Nurse-1-1 offers a live nurse chat tool that can be embedded directly into other digital platforms, which helps patients make better decisions leading to increased adherence. At-home testing, pharmaceutical, and digital health companies of all sizes rely on Nurse-1-1 to improve education, increase adherence and increase patient satisfaction.
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