Updates & Travel Advisories
Stay up-to-date with current travel and road work advisories happening along the 157 miles. Updated weekly.
Follow us for real-time incident reports. #ITRALERT
TEXT MESSAGES FROM THE INDIANA TOLL ROAD
Indiana Toll Road Reaffirms Commitment to Customer Data Privacy
ITRCC ensures customer data protection amid E-ZPass toll phishing scams.
In light of recent phishing scams targeting customers of various toll road agencies, the ITR Concession Company LLC (ITRCC) wishes to remind its customers that it does not send text messages requesting sensitive information such as passwords, payment information, or account numbers.
Scammers have been using fraudulent text messages to deceive individuals into providing payment for unpaid tolls. These messages may appear to be from toll road agencies with links to pay a toll. If you receive a text message that seems suspicious or asks for sensitive information, do not click on the link, or respond to the message.
Indiana E-ZPass account holders can contact ITRCC Customer Service at (574) 675-4010 to verify the authenticity of any message. Representatives are available via phone Monday – Friday 9:00 a.m. to 5:00 p.m., and 9:00 a.m. to 2:00 p.m. for walk-ins for assistance. Customers should always go to www.indianatollroad.org to manage its accounts or pay tolls.
Security and privacy are top priorities for the safety of customers at ITRCC, as the Company remains committed to ensuring that your personal information remains protected.
UPDATE 4/9— EXIT 3 WB Entrance Ramp Closure
EXIT 3 WB entrance ramp, in Hammond, IN will be closed Monday, March 18th at 7:00 a.m. until 7:00 p.m. April 29th.
East on 141st. Street to WB Toll Road Entrance.
Please stay alert in work zones.
Better Tech for Better Tolling
The ITRCC has begun to refresh the in-lane toll experience, which will carry out road work into 2023. This is a complete modernization of all in-lane equipment including new Automatic Toll Payment Machines (ATPMs), new transponder readers, new cameras, and a complete rework of back-office system designed to deliver quality-of-life improvements to toll collectors, customer service agents, and customers alike.