Connecting Starts Here

Cidnet lets you talk to your incarcerated loved one at an affordable price. To get started, create an account.

Keeping you connected 

Cidnet is a comprehensive system that connects users with their incarcerated loved ones. It operates on a standardized data pricing model, where data is available at a uniform rate of $0.30 per megabyte (MB). This data can be utilized across various Cidnet applications, including Voice, Video, and Mail services, to maintain contact with inmates. Each interaction through these applications is meticulously recorded as a Cidnet Utilization Event (CUE), ensuring precise tracking of data consumption. Please be aware that the availability of specific Cidnet applications may vary across different facilities.

Contact Support

If you already have a Cidnet account, the best way to reach our customer service team is by submitting a Cidnet Ticket. Tickets are responded to first before any other channel of customer service.

If you do NOT have a Cidnet account, the best way to reach our customer service team is by submitting a message through our contact form.