TopDawg Wholesale Dropshipping

We’re sorry to hear that TopDawg ultimately wasn’t the right fit for your business. As a wholesale dropshipping platform, product costs, shipping rates, and delivery timelines are determined by individual U.S.-based suppliers and third-party carriers. Shipping is calculated based on factors such as weight, dimensions, and distance, and is not set by TopDawg.

Dropshipping can involve slimmer margins depending on product selection, pricing strategy, and shipping variables, which is why we encourage retailers to evaluate landed costs and profitability before importing products. Inventory availability is also dynamic, and while rare, items may sell out between order placement and fulfillment. In those cases, refunds are issued as account credits in accordance with our published refund policy.

We appreciate your feedback regarding filtering and catalog usability, as we’re continually improving the platform based on retailer input. While we’re disappointed we couldn’t meet your expectations, we truly wish you success in finding a solution that better aligns with your business model.

Hi Bunny & Blue Pet Supply,

We’re sorry to hear that TopDawg wasn’t the right fit for your store.

For clarity, TopDawg does not automatically enroll retailers into paid plans. All upgrades are completed voluntarily by the account holder while logged in. In your case, the Business Shopify Annual plan was selected and confirmed on February 2, 2026, with full disclosure of pricing ($419.88 billed annually), renewal date (February 3, 2027), and our Terms of Use, including our non-refund policy for annual subscriptions.

When you chose to downgrade on February 11, 2026, the downgrade was scheduled to prevent any future renewals. As outlined during the upgrade process and again in your downgrade confirmation email, annual memberships remain active through the end of the paid term. Your Business Shopify Annual plan therefore continues to provide full access to its features and services through February 3, 2027.

We understand that product selection preferences vary from retailer to retailer. It’s also worth noting that the full catalog can be browsed prior to upgrading, and a 7-day trial is available on eligible monthly plans for retailers who prefer to test before committing.

We strive to operate transparently and make all billing terms clearly visible during registration, upgrade confirmation, within the membership dashboard, and in our Terms of Use.

If you would ever like assistance identifying suppliers or product categories better aligned with your niche, our support team is always available to help.

We wish you the best with your business.

— The TopDawg Team

Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.