Amdocs

Introducing Amdocs Studios, our holistic digital services offering designed to power every stage of your transformation journey. Redefining IT services, Amdocs Studios brings together strategy, design, and execution under one roof. Whether you're exploring bold new ideas or scaling existing solutions, we help you move with precision, speed, and impact. We don’t just deliver; we work alongside you to ensure your vision becomes a reality. 🔗 Learn more: https://lnkd.in/dXjq5u4J #AmdocsStudios #DigitalServices #GenAI #FutureReady #ITServices #DigitalTransformation #ExperienceDesign #TechPartner

From fraud detection to credit approvals, AI is reshaping financial services. But as its influence grows, so do the risks: bias, opacity, and regulatory pressure. Trust, transparency, and governance are no longer optional. In this blog, Amdocs' Harish Kumar shares why financial institutions must establish strong AI governance—and how a Center of Excellence can help ensure ethical, explainable, and compliant AI. 📖 Read the blog: https://lnkd.in/daS5GSdA #ResponsibleAI #GenAI #FinancialServices #Amdocs #AIinFinance #AIGovernance #Compliance #AIethics

✨ This year for Passover, Amdocs came together to honor the holiday, strengthening bonds and fostering collaboration across teams, no matter the distance. It’s a reminder of the power of connectivity, both in our work and in the meaningful moments we share together. #Passover2025 #CelebratingTogether #AmdocsCulture #TeamConnectivity #SharedTraditions

Check out this insightful interview with Oleg Volpin and Michelle Donegan, as they explore the transformative impact of autonomous networks, digital twins, and AIOps on the future of telecommunications. Learn how Amdocs is driving innovation and enhancing network efficiency for CSPs. Watch now: https://lnkd.in/e8tXpxtz #Telecommunications #Innovation #AIOps #DigitalTwins #AutonomousNetworks #MWC25 #Amdocs

Gil Rosen's latest byline is live on Smart Customer Service, where we explore the rise of Agentic AI and its transformative impact on brand and customer experience. As AI-driven customer experience takes center stage, we dive into new concepts like personality engineering and how brands can leverage these advancements to create more personalized, impactful interactions. 🔗 Read the full article here: https://lnkd.in/eMq8zcXH #AIDrivenCX #AgenticAI #CustomerExperience #AIinBusiness #BrandStrategy #SmartCustomerService #PersonalityEngineering

Technical debt is consuming resources that could otherwise fuel innovation and customer experience—especially in the financial services industry. As legacy systems drag down performance, FSIs must adopt a proactive strategy to manage and reduce technical debt. In our latest blog, Mark Reef discusses: - The impact of technical debt on innovation and customer experience - How to proactively manage and prioritize debt for long-term growth - A case study of a global bank’s success in addressing technical debt with Amdocs’ support The time to address technical debt is now. 📖 Read the full article here: https://lnkd.in/d_qbAQZy #TechnicalDebt #Innovation #FinancialServices #Amdocs #CustomerExperience #TechDebtManagement

Amdocs has once again been recognized by Analysys Mason as the worldwide market share leader in Service Design and Orchestration—for the seventh year in a row. This reflects our continued commitment to helping service providers modernize, automate, and simplify their network and service operations. 📥 Download the full report here: https://lnkd.in/dBTGA_SJ #Amdocs #ServiceOrchestration #TelcoAutomation #NetworkOperations #BSS #OSS #AnalystRecognition

Amdocs’ Victoria Myers sat down with Dave Travers on ZipRecruiter’s Talent All-Stars podcast to discuss how internal mobility, AI, and data are helping organizations—and employees—move forward with purpose. From Gen-Z expectations to practical talent strategies, this conversation reflects how Amdocs is rethinking the future of work from the inside out. 🎧 Listen here: https://lnkd.in/eVw2gGQ4 #Amdocs #InternalMobility #FutureOfWork #TalentStrategy #AIinHR #EmployeeExperience #TalentAllStars

Generative AI is reshaping financial services, creating new efficiencies and enhancing customer experiences. But as AI evolves, so do the risks—like data misuse and bias. The US Copyright Office's recent report highlights the urgent need for ethical AI frameworks. Amdocs has outlined the Five Pillars of Ethical AI to help enterprises stay compliant, transparent, and trust-driven in AI decision-making. What’s inside?  • Five core principles of responsible AI adoption  • Key risks and mitigation strategies for financial services  • Best practices for setting up an AI Center of Excellence 👉 Download your copy at https://lnkd.in/dJJ5ujdT #EthicalAI #GenAI #ResponsibleAI #Compliance #AIInnovation

100 episodes in— and we re just getting started. In this special milestone edition of The Great Indoors, recorded live at #MWC25, we dive deep into what's really next for marketing. Think bold strategy, next-gen storytelling, and the very human side of tech. Join powerhouse CMOs Lara Dewar (GSMA) and Gil Rosen (Amdocs), alongside host Matthew Roberts, as they unpack: ✨The evolving role of the CMO 🤝Why partnerships matter more than ever 🤖And how Al is rewriting the marketing playbook-from ethics to execution This isn't just another marketing convo-it's a glimpse into the future. Tune in now: https://lnkd.in/ebfQYkpv #TheGreatIndoors #Episode100 #AmdocsMWC #MarketingLeadership #AI #FutureOfWork #Storytelling #Podcast