4 total
what a great experience . the company associate was extremely helpful. ordered an expansive gift basket for my friend. My friend was surprised withbthe speed of delivery and yhe packaging. will use them during Christmas!!.
Date of experience: July 04, 2023
Reply from Wine And Champagne Gifts
Thanks for your review.
Recently sent a birthday gift to my daughter in Va Beach. She was amazed at the beautiful packaging and my speed and efficiency I provided using this company. It was last minute and per my request these guys shipped my order on the same day.
Date of experience: June 06, 2023
Reply from Wine And Champagne Gifts
Thanks for your review.
I ordered the Italian basket for our daughter and son in law’s Anniversary. They sent us a sweets basket with no answer to several of my emails. The sweets basket is not something I would have wanted to sent them. The lack of customer service and response is unacceptable, and I will never order from them again.
Date of experience: May 23, 2023
Reply from Wine And Champagne Gifts
Dear CLH,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience, and we understand your disappointment. Our aim is always to provide exceptional service, and it's disheartening to learn that we fell short of your expectations on this occasion.
We take your concerns very seriously and would like to address them promptly. Please reach out to us directly at contact@wineandchampagnegifts.com so we can discuss your specific situation further and work towards a resolution that satisfies you.
Once again, we apologize for any inconvenience caused and appreciate your feedback as it helps us improve our services for all our customers.
Sincerely,
Team Wine & Champagne Gifts.
Great service. I ordered a gift basket for my client in the USA.
Date of experience: March 16, 2023
Reply from Wine And Champagne Gifts
Thanks for your review.
