GoDaddy Reviews 120,173

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Technical Support from Ann was fantastic today. She took the time, was well versed on what needed to be accomplished and patient as well. Often times tech support does not take the time to hear the customer and what the challenge is. She helped me solve several issues to make my email secure!!!

Rated 5 out of 5 stars

The three times I’ve called Go Daddy. Customer service have always been more than satisfactory. My experience has been defined a friendly and knowledgeable person on the other end of the phone. They’ve guided me carefully and thoughtfully, resolved the issue, and were simply friendly.

Rated 5 out of 5 stars

I have had my domain, website builder and email services for my business through GoDaddy for over nine years. The customer service has been absolutely incredible any time I have ever needed to call in. I would choose GoDaddy again and again and again because of their consistent, phenomenal customer service. They had many different options that worked well for my business over the years, and having their support through it all has been incredible. Thank you GoDaddy staff! And thank you GoDaddy for offering such wonderful products and services! A BIG thank you to Jordan today, who helped me with account options moving forward to the next chapter.

Rated 5 out of 5 stars

GoDaddy initially did not remove a domain I purchased from there auction servers causing an issue. The newly listed price was lower than what I paid as well. Their customer service team was knowledge and very communicative, even calling me back past closing to make sure my issue was resolved and refunding me the difference. Mark N was especially helpful! This is great customer service that other companies are lacking.


Company details

  1. #10 of 24 best companies in DNS Provider
  2. #24 of 52 best companies in e-Commerce Solution Provider
  3. #78 of 303 best companies in Software Company
  4. #19 of 33 best companies in Web designer
  5. #26 of 71 best companies in Web Hosting Company
  6. #27 of 41 best companies in Website Designer

About GoDaddy

Written by the company

About Us

GoDaddy is the world’s largest services platform, dedicated to small business owners around the world who we empower and champion at every turn. GoDaddy is the place small business owners come to name their idea, create a compelling brand and a great looking website, attract customers with digital and social marketing, and sell anything, anywhere with our commerce offerings.

Computer monitor showing website built by GoDaddy's Website Builder, Domains and Hosting tools

Why GoDaddy?

We’re a trusted growth partner to over 20 million small business owners. If you sell products or services, our Commerce solutions are ready to help you sell anything, anywhere. GoDaddy’s Website Builder, Domains and Hosting tools provide simple solutions for entrepreneurs who are ready to bring their ideas to life. And when you need help along the way, GoDaddy is here for you with small business experts and resources, available 24/7.

GoDaddy Guide Jacob Rodriguez smiling with GoDaddy logo

Our Products

GoDaddy has the tools you need to grow your business. Here’s a snapshot of the products we offer to help you grow, online or in-person:

GoDaddy Commerce
GoDaddy Website Builder
GoDaddy Domains
GoDaddy Hosting
GoDaddy Website Security/SSL

GoDaddy Commerce Solutions

From selling online and managing your sales in one place with a stunning online store, to selling in-person with GoDaddy point of sale devices and the lowest transaction fees in the industry – GoDaddy’s Commerce solutions are designed to help you sell anything, anywhere.

Entrepreneur reviewing finances on laptop with GoDaddy Payments Hub

Our Commerce tools include:


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Exceptional Technical Support and Customer Service Excellence

I would like to extend my sincere appreciation for the excellent support I recently received.

The GoDaddy team demonstrated outstanding technical expertise, professionalism, and efficiency in addressing my needs.

The assistance provided was not only prompt and accurate but also delivered clearly and with a strong commitment to customer satisfaction, something that is truly valued.

It is rare to find such a high standard of service, and I want to commend your team for setting a benchmark in customer support.

Thank you once again for your dedication and outstanding assistance.

Date of experience: April 29, 2025

Rated 5 out of 5 stars
Invited

Excellent service

Excellent service. Jonoi was very helpful and very experienced professional at his work. Amazing customer service.

Date of experience: April 28, 2025

Rated 5 out of 5 stars
Invited

The Service Reps are Very Helpful

I've been using GoDaddy for a while and I'm continuously impressed with their customer service. With dozens of domain names and other products, it' not unusual to have questions about them. The service reps have been fantastic and very knowledgeable.

Date of experience: April 28, 2025

Rated 5 out of 5 stars
Invited

Simply friendly; mission accomplished

The three times I’ve called Go Daddy. Customer service have always been more than satisfactory. My experience has been defined a friendly and knowledgeable person on the other end of the phone. They’ve guided me carefully and thoughtfully, resolved the issue, and were simply friendly.

Date of experience: April 28, 2025

Rated 5 out of 5 stars
Invited

I only have one domain and I've had it…

I only have one domain and I've had it for a very long time and I used GoDaddy. It was easy, fast and problem free for the 15+ years I've had my website. I can't imagine going anywhere else.

Date of experience: April 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look