Solar America Reviews

Had a system installed in 2023. Originally worked with Alec Escudier who sold the system with a first years payments check back for signing, which according to Alec, should have been sent 1 month after the installation. It has now been several months and I am being ghosted by Alec Escudier. I have repeatedly tried calling and speaking with different representatives (Nikki Icoli and Brandon Hewitt) but the former plays several different gatekeeper games, "[the person you need to speak with] is in a meeting" "*He's on the other line" "yes I'll leave a message and you'll have a call back today"... never got that call, the latter is playing the same ghost-a-customer game as Alec Escudier. I dont like leaving bad reviews, and i dont do so lightly, I like to give companies a chance to fix things, but after several months of this I have no other option than to say: This company is trash. Find a different solar sales company.

Date of experience: February 12, 2024

They took all the confusion out of solar and clearly explained exactly how everything worked. I’m so excited for my system to be installed and to start saving money.

Date of experience: December 15, 2023

7 solicitation calls in less than a day, even after blocking them. They claim that I requested information on solar energy for my home - not true or possible with our HOA rules. I cannot stop them from calling even after blocking them. They are filling my VM with the same message over and over again as if brainwashing me to think that I somehow did request their harassment. No reputable company would do that, much less over Laborday weekend!! Anyone requesting followup from them is obviously asking for trouble.

Date of experience: September 02, 2023

I came into this thinking that solar was going to be unaffordable so I figured I would just ask a few questions to see if maybe I could afford it down the line. Turns out that not only was it affordable but now I'm saving money on my electric bill and I didn't even need to make a down payment!! If you're on the fence about solar I suggest you call these guys!

Date of experience: April 15, 2023

I have repeatedly told the rep caller that I am not interested. Last time I got rude; now she calls and leaves a message an average of five times a day. Terrible customer service and no way at all I will ever use this company. I've blocked at least 4 numbers but she uses new ones to get through just to harass me.

Date of experience: September 06, 2023

They seemed nice at first but after I told them I would rather not work with them, they became RUDE real fast. I'm not sure what kind of customer service training they are going through but it needs to be revamped. The shift from pleasant to disrespectful was so quick, I knew I made the right choice in not working with them

Date of experience: April 05, 2023

Juan Chavez and Adam Griffin were my reps. They did a great job of explaining the system and financing. So far, I am very satisfied with their service.

Date of experience: November 21, 2023

My salesman was what really made the whole experience great. I could call him anytime with any questions or concerns. The system is installed and working great!!

Date of experience: May 24, 2023

I want them to STOP CALLING ME I never expressed any interest in solar panels from them or anyone else - they calling me all day every day even after I block every number they call from STOP CALLING ME - I DONT EVEN OWN MY HOME

Date of experience: August 25, 2023

This company uses offshore spammers to get around Do Not Call lists and obtain leads

Date of experience: November 27, 2023

The salesman I had did a great job in showing me how everything worked, but not being too pushy and my install got done quickly and seamlessly. Highly Recommend.

Date of experience: April 14, 2023

Easy to navigate and really helped me determine which route we wanted to go with Solar. I would highly recommend.

Date of experience: August 16, 2023

Can you give a minus 20, These scammers call me 4-6 times a day starting 7am !!! Every first caller is named Michael. SCAM, SCAM SCAM !!!! BEWARE !!!!!

Date of experience: August 12, 2023

Stay away from this company, SPAM, SPAM, SPAM! Not to mention they call you very early on weekends even when your number is listed in the "no call list". Reps are very mean...... stay away!

Date of experience: June 11, 2022

Date of experience: May 02, 2023