I'm InTouch: Facilitating Zero-Trust Remote Access

The rapid transition to remote work settings—a consequence of the COVID-19 pandemic— has opened up new avenues for hackers and cybercriminals to infiltrate systems—and it is a situation that is lasting longer than anyone expected! In their rush to adopt remote work, businesses often overlook the unique security challenge that remote access poses. Employees working from home usually rely on virtual private networks (VPN) to connect to their organization’s server and access the necessary data, applications, assets, and resources needed to operate efficiently. However, the issue with VPN is that it does not provide full protection of the end-users computer. Today’s cybercriminals have found different ways to infiltrate the VPN and navigate through an organization’s sensitive data, including intellectual property and customer information. The need of the hour, thus, is an extra layer of robust security that protects privacy across the VPN as well as the growing number of digital touchpoints.

“Zero-trust remote access software provides that edge. Through our proprietary software, I’m InTouch, we provide users with the ability to establish remote desktop connection from anywhere, anytime, and any device,” says Andrew Cheung, President and CEO, 01 Communique Laboratory Inc. [TSXV: ONE], a Canadian cyber security and technology company that is reinventing remote access security. Unlike VPN, I’m InTouch maintains “zero-trust” on a network level. Hence, accessing the corporate network from a home computer that has been compromised will not expose the network to any security risk.

Reinventing Remote Access Security

In essence, I’m InTouch serves as a fast, easy, and secure remote access alternative. Its revolutionary mobile mailbox feature enables users to keep all of their inbound and outbound emails secure on their own system. It does not store any message on the device for enhanced security. “In addition, when sending emails from a mobile device, users can insert attachments the same way without having to leave them on any third party’s cloud storage, thus, maximizing security,” adds Cheung. I’m InTouch also has another notable intelligent notification facet that users can configure to receive real-time alerts to their mobile device when emails from certain pre-defined senders arrive at the Outlook. This eliminates junk email notifications. “Irrespective of whether you are an individual, a small business, or work-group within a larger corporation, I’m InTouch has you covered. The software is designed to leave no trace of the remote session on the client computer when a user terminates the remote control session,” mentions Cheung. This ensures that security is never compromised and that users can confidently access their system remotely from anywhere, even from a public Internet kiosk.

A Cost-Effective and Reliable Solution

More recently, 01 Communique came out with a newer version of I’m InTouch that has several additional features, including, two-factor authentication, lightweight directory access protocol (LDAP) compatibility, MAC address limitation, and quantum-safe, end-to-end encryption.