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Solution interoperability is the ability of different healthcare industry software systems, devices, and applications to communicate with each other, seamlessly exchange data and information, and work together in a coordinated fashion. It is the central nervous system that powers health system business objectives and strategy.
Until relatively recently, interoperability was largely an IT function with a point-to-point approach. Policy changes like the 2014 HITEC Act and the 2016 21st Century Cures Act established broader data sharing standards and created the necessary regulatory framework to support effective and secure information sharing. In 2020, the Office of the National Coordinator for Health Information Technology (ONC) issued the Cures Act Final Rule, which clarified and enforced regulations related to information sharing among healthcare organizations and patients’ access to their electronic health data.
Stage Overview Examples
Exchange The movement of data from one system to another, including both external sources and sources within a health system’s vendor ecosystem. API marketplace vendors, data exchange platforms, health information exchanges, direct messaging
Translate Translation, standardization, and normalization of data into a structure and language that is understandable and usable across sources. Natural language processing (NLP), translation engines, normalization, structuring unstructured data
Utilize Organization, aggregation, and reporting of accurate and credible data in a way that is useful for health system providers administrators. Empowers organization to effectively use it. Reporting, insights generation, workflow integration, deduplication, alerts, notifications, longitudinal patient view
Strategic interoperability decisions that health systems make now will reverberate for years to come. Sluggish investment is not an option–health systems need to accelerate the pace of interoperability advancements to stay relevant and outpace competitors in growth, efficiency, and resiliency."
The Top Interoperability Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional operational and customer oriented solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
This report is organized around client reviews that provide insight into the impact these solutions have had with the organizations they work with and include concise summaries that could assist in pinpointing solutions tailored to your unique needs. Our AVIA Marketplace serves as an additional resource, facilitating access to detailed company profiles, verified client lists, comparison of various solutions, and Match Scores to streamline your selection process. For even greater depth, AVIA experts are available through a Marketplace Product Review (for digital health solutions) and AVIA Membership (for hospitals and health systems). Ready to learn more? Send us a note!
The data that powers this report stems directly from the AVIA Marketplace, informed by reviews and by the number of verified health system clients associated with each company featured in the marketplace. In observance of confidentiality agreements, the complete client lists may not always be available from vendors.
Please note that the data presented is dynamic and subject to change over time. Therefore, we advise that decisions drawn from this information should be made judiciously, backed by thorough consideration.
Please note that this information does not reflect the opinions or views of AVIA as a whole, or AVIA Advisory Services. Rather, it reflects data captured on AVIA Marketplace at a point in time. This data is subject to change over time.
We at AVIA acknowledge the diverse strategies hospitals employ when selecting technologies. The reviews herein can offer valuable insight, but we also encourage considering other factors, like EMR integration, experience with clients similar to your organization, or overall market presence, which may prove pivotal in decision-making. We endeavor to provide a comprehensive analysis on these other aspects as well.
Our unique Product Grid, powered by our proprietary Match Score, is a useful tool to consider in your evaluation process. This methodology ensures that the products featured not only meet the buyer’s specific requirements but also exhibit solid market establishment.
The top-rated interoperability companies were the most-reviewed within their product category. Companies in this section have all received the “Top-reviewed” recognition and the order does not indicate a ranking.
4.9
At Andor Health, our mission is to change the way care teams connect and collaborate. By harnessing machine and human intelligence, our cloud-based platform unlocks data stored in electronic medical records to deliver real-time actionable intelligence to care teams – both inside and outside of their enterprise. By optimizing communication workflows, our solutions accelerate time to treatment, decrease clinician burnout, and drive better patient outcomes. Built on an AI/ML framework, healthcare institutions and clinicians can self-configure the signals and workflow actions as you would any device connected to the internet, and personalize the intelligence they need at the right moment in time to provide better care.
5.0
Innovaccer is a healthcare technology company that aims to revolutionize the way healthcare organizations collect, analyze, and leverage data to transform value-based, patient-centered, equitable care. Our mission is to connect and curate the world’s healthcare information to make it accessible and useful. The company provides a comprehensive suite of solutions that empower healthcare providers, payers, and life sciences companies to deliver efficient care and drive innovation in the industry. The Innovaccer platform unifies patient data across systems and care settings, empowering your organization to provide higher quality care to patients and populations, while reducing costs, improving experiences, and strengthening financial and operational performance. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1 billion in cumulative cost savings.
5.0
The national network, infrastructure, and APIs to access patient data securely and comply with regulatory mandates.
5.0
Truveta is a new company cofounded by innovative healthcare providers. Our vision is to save lives with data. With de-identified data from our founding partners, we are building a statistically significant data platform for studying US health. Learning from this platform will help researchers find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care.
5.0
Redox accelerates the development and distribution of healthcare software solutions with a full-service integration platform to securely and efficiently exchange data. Provider organizations and technology vendors connect once and authorize the data they send and receive across the most extensive interoperable network in healthcare. Redox exists to make healthcare data useful and every patient experience a little bit better.
5.0
Connect to EHRs in seconds! As a leader in FHIR interoperability, 1upHealth focuses on bridging the gap between patient centered data and provider needs, thus creating a platform for patients to aggregate and share medical data from external health systems and wearable devices with providers enabling improved healthcare outcomes and lower costs. 1upHealth provides data interoperability between healthcare systems at a very low cost, fractions of a cent per API call, utilizing the latest FHIR standards, and patient-authorized access, to ensure the best insights at the lowest costs across healthcare providers for low-income, diverse, and vulnerable populations. Our organization is built entirely to support digital health companies. 1upHealth is building THE foundational API platform for healthcare application developers from health systems, health insurance payers, pharma, and digital health startups. Overall, we have more than 450 companies using our APIs which enable connectivity to over 10,000 health systems across the US.
Companies in this section did not have any reviews on AVIA Marketplace at the time of publishing. However, based on the number of verified clients we were able to gather, we include them here as other interoperability companies to consider. They are listed in alphabetical order.
Providing cloud-enabled digital healthcare. Sunrise™ Platform of Health, an EHR powered by Microsoft Azure, drives the advancement of healthcare and delivers innovative experiences to support comprehensive patient records for better connected care.
Avaneer Health is a first-of-its-kind private, secure, trusted network created exclusively by healthcare leaders to enable seamless communication and collaboration between payers, providers, and other healthcare administration companies.
Amazon Web Services provides information technology infrastructure services to businesses in the form of web services. Its products and solutions include cloud computing, compute, networking, storage and content delivery, databases, analytics, application services, deployment and management, mobile services, applications, AWS marketplace software, startups, enterprises, partners, government and education, websites and web applications, big data and HPC, gaming, and digital media as well as backup, storage, and archive. The company also provides AWS management console, documentation, SDKs and tools, downloads, platforms, Java, JavaScript, mobile, PHP, Ruby, Python, Windows, .NET, resources, forums, tutorials and articles, whitepapers, training and certification, and AWS user groups for developers. In addition, it offers compute, storage, database, analytics, application, and deployment services; and mobile services, websites, and backup and recovery services. Amazon Web Services was founded in 2006 and is based in Seattle, Washington. It has data center locations in the United States, Europe, Brazil, Singapore, Japan, and Australia. It operates as a subsidiary of Amazon.com Inc.
BeeKeeperAI provides a privacy enhancing, multi-party collaboration platform to enable data stewards to maintain data sovereignty and patient privacy while engaging in HIPAA compliant, ethical commercial arranagements with third-parties to license and sightlessly compute on PHI data for the advancement of healthcare AI, ML, and LLM innovation.
ChartSwap is cloud-based software that enables HIPAA-compliant medical record request of information (ROI) and medical records retrieval between registered requestors and medical record providers.
Healthcare, meet your command center that unifies your systems, puts your data to work, and gives you the power to empower your workforce.
The trusted global source for the transformation, enhancement and secure exchange of digital information.
Share data in real time across the healthcare ecosystem to improve consumer experience and enhance health outcomes.
Active in all 50 states, the eHealth Exchange is the largest query-based, health information network in the country. It is the principal network that connects federal agencies and non-federal organizations, allowing them to work together to improve patient care and public health.
As a nationwide leader in healthcare connectivity, ELLKAY has been committed to enabling interoperability for over 20 years. With connectivity to over 58,000 healthcare facilities across over 750+ EHR/PM systems, ELLKAY builds the data pipeline for hospitals, health systems, EHR/PM systems, payers, laboratories, health information technology vendors, and other healthcare organizations.
eMedApps delivers patient-centric and vendor-neutral integration, hosting, and business continuity solutions to healthcare delivery organizations, enabling improved quality of care, increased EHR efficiency, and interoperability within and across the connected enterprise. With an ONC-ACB Certified Interface Engine and extensive industry expertise, eMedApps’ Care Connectivity Platform™ is compatible with all major EHR vendors.
emtelligent’s proprietary, enterprise-scale emtelliPro® NLP engine is purpose-built to reveal key insights buried within unstructured medical text.
etherFAX creates the off-ramp from fax and the on-ramp to interoperability by enabling agnostic applications to securely communicate and exchange documents and data. By transforming documents and data, etherFAX creates a uniform exchange of PHI between any two agnostic endpoints and enables the information to be interpreted and ingested directly into third-party applications.
Flexpa connects applications to identified claims data. Users can effortlessly share claims data with your application in seconds. We’ve created the fastest, simplest, HIPAA compliant method for accessing identified claims data from anyone.
Graphite Health is a software company that is committed to digitally transforming healthcare. Graphite’s interoperability and data standardization products connect today’s complex healthcare landscape to bring significant efficiencies to health system operations and care delivery. Graphite’s application platform, software development kit, and marketplace empower health innovators and software engineering teams to accelerate health application development, so they can rapidly achieve the next breakthrough in health tech. The combination of Graphite’s product offerings enables healthcare systems to quickly adopt new innovative applications and transform the care provided to their patients. Graphite Health is backed by Intermountain Healthcare, Presbyterian Healthcare Services, SSM Health, and Kaiser Permanente.
Hart is a health technology company founded in 2012 in Orange County, CA, to improve the ways in which people inside and outside of the industry access and engage with health data. A leader in the movement that views healthcare as a service, Hart has developed a powerful bidirectional API platform upon which incredible experiences can be built, along with other technology products that keep Hart's clients current and effective in today's patient-driven landscape. Capable of extracting and intelligently acting on health data from disparate sources, Hart makes it possible to rapidly merge and access information among hospitals and clinics. The results are simpler, more effective communication and higher engagement rates than traditional portals. Hart is fulfilling a vision of an industry that can better serve providers, clinics, and patients by embracing, rather than resisting, the perpetual changes and transformations so inherent to it. Please visit Hart.com for more information.
Healthjump allows you to get standardized EHR data across practices without the limitations and complex set-up of traditional interface engines. With standardized data from 60+ EHRs across 300+ data fields, Healthjump is driving data liquidity and interoperability efforts within the world of healthcare.
Infor is a global leader in business cloud software specialized by industry. With 17,000 employees and over 67,000 customers in more than 175 countries, Infor software is designed for progress.
Their Business Philosophy, like most software companies, they are passionate about their products. But first they are passionate about their customers. We’re here for your benefit. This drives what they do and how they behave. They strive for excellence in everything – from product development to sales and customer support. Their goal is for you to have a positive, “Wow!” experience every time you contact InterSystems customer support. they put their best people on the front lines of support, and they do not ration their time. That means that your first contact with customer support will be with an engineer who can address your problem and take responsibility for resolving it – at the level and speed you request.
Kno2’s network enables secure, effortless, and maximized exchange of patient information.
Lightbeam provides a single vendor platform that facilitates end-to-end population management. Our comprehensive tool set supports ACOs, payers, large provider groups, health systems and other healthcare organizations who aspire to provide superior care to their patients at a lower cost.
Lumeon believes that care better orchestrated is care better delivered. We make coordinating care easier, more efficient, and effective by integrating with your real-time data, applying clinical knowledge, and employing intelligent automation to individualize the care of every patient - at scale. Our customers use Lumeon to tackle healthcare's biggest challenges, including workforce issues, pressures to decrease cost, and revenue generation.
MatrixCare solutions have powered the long-term care continuum for over 30 years. Used in more than 6,400 care settings, MatrixCare is the industry leading, cloud-based EHR across the continuum of care. It helps long-term care and senior living communities deliver superior care, resulting in better clinical and financial outcomes. The MatrixCare Architecture for Long-Term Care allows providers to deliver person-centered care while maintaining high occupancy rates, maximizing revenues, reducing readmissions, and integrating with partners and physicians across the continuum of care.
Enhance digital interoperability that improves care coordination and transitions of care.
MedAllies securely delivers vital health information to impact care by operating multiple national networks supporting interoperability for all healthcare constituents. We are focused on network and service excellence for everyone accessing our Connectivity Services. We serve more than 800 hospitals, 5,000 organizations, 125,000 providers, and dozens of partners bringing together millions of healthcare personnel for a more efficient interoperable healthcare experience. MedAllies operates a DirectTrust accredited Certificate Authority, Registration Authority, and Health Information Service Provider (HISP) running on the 2015 Edition Cures Update ONC certified MedAllies Direct Solution software. MedAllies is a Carequality Implementor supporting Treatment and Individual Access Services. MedAllies is HITRUST CSF certified and is an approved QHIN candidate.
The healthcare technology industry is overdue for disruption and innovation. That’s why they’ve redefined what an EHR can do for your patients and your productivity. They’ve released the first fully web-based mobile EHR. And there’s nothing like it. Their unique mission is to enable customers to provide higher quality care, with greater efficiency, to more people, at a lower cost. They look forward to partnering with you to achieve this mission—and yours.
Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Unify and manage health data and protected health information (PHI) in the cloud.
NextGen Healthcare is a leading provider of innovative healthcare technology solutions. We are reimagining ambulatory healthcare with award-winning solutions that enable high-performing practices to create healthier communities. We partner with medical, behavioral and oral health providers in their journey toward whole person health and value-based care. Our highly integrated, intelligent and interoperable solutions go beyond EHR and Practice Management to increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a quest to achieve better healthcare outcomes for all.
OpenText is a global, publically-traded Canadian software company with more than 8200 employees in over 140 offices around the world. OpenText is the global leader in Enterprise Information Management. OpenText's software solutions help large enterprises manage and secure their unstructured digital data – the kind that doesn’t easily fit into the rows and columns of a database – and use it to benefit their business and gain competitive advantage. Today, OpenText offers 5 solution suites to target key sources of unstructured digital data found within the enterprise. OpenText's solutions are deployed both on premises and in the cloud. OpenText is a profitable business with seasoned leadership and a proven formula for success. In addition, they have momentum in a large and rapidly growing market. The EIM market is projected to grow at 10% from $13B today to $19B by 2016. Many enterprises have fully extracted value from their structured information (ERP systems) and are now transferring their budgets to EIM. OpenText began in the late ‘80s as a University of Waterloo research project to digitize all 60 million words of the Oxford Dictionary – and make them searchable (thus, the meaning behind “OpenText”). During that process something happened that would change the world: the Internet’s first search engine technology was created. OpenText incorporated in 1991 and the new search engine technology it invented was soon adopted by Yahoo!, one of its first customers. This was the first of many innovations that would lead the company beyond search and ultimately, into the world of EIM.
OptumInsight provides analytics, technology, and consulting services to improve the performance of health systems. It designs and implements custom information technology systems targeting on the health care industry nationwide. OptumInsight has established offices in San Francisco, Colorado Springs, Denver, Rocky Hill, Duluth, Lenexa, Overland Park, Louisville, Eden Prairie, Minneapolis, Basking Ridge, Providence, Salt Lake City, Reston, and Milwaukee.
At Orion Health, They are building thinking software for life. Our new generation eHealth software provides an open platform that seamlessly integrates local, regional, and national data making it more readily available to doctors, nurses, specialists and patients themselves. They believe that our software, built on new generation technology, will give everyone healthier, happier and longer lives. Throughout our 21 year history, they have experienced consistent and sustained growth into a truly global company with over 1200 employees and 27 offices worldwide. Orion Health continues to expand and enjoy superb growth with their solutions now implemented in over 25 countries, utilised by hundreds of thousands of clinicians in order to help facilitate care for tens of millions of patients. At Orion Health they develop, implement, manage and support a range of healthcare software functionality across their three solution groups – Intelligent Integration, Smarter Hospitals and Healthier Populations. Intelligent Integration enables the exchange of healthcare information between different systems, both within a hospital and across a wider healthcare community. Smarter Hospitals manages the clinical and administrative information flow within a hospital. Healthier Populations ventures beyond the four walls of a hospital, to provide care coordination, analytics and engagement tools for managing the healthcare needs of a “population”.
Patient-Centric Bi-Directional Data Exchange Interoperability Bridge that Facilitates Remote Patient Monitoring that supports AI Real-Time, hwy to Holistic Health Histories.
The Healthcare Interoperability Experts. We connect you to the networks and platforms that unlock your healthcare data.
Rhapsody partners with healthcare organizations around the globe delivering its adaptable Interoperability Suite to reliably connect, classify, and clean data. Rhapsody health solutions power the applications and workflows that improve clinical, operational, and financial outcomes today while helping teams respond to and prepare for changes on the horizon. Rhapsody is committed to empowering people throughout the healthcare ecosystem, from specialty clinics to large care networks, from public health to health technology, and everything in between.
ROOK empowers software and apps with more meaningful health metrics and recommendations through a single API. Easily integrate, process, and embed data from hundreds of wearables and other data sources.
As the world moves to FHIR, there are plenty of reasons to smile. Smarter decisions, fewer barriers, and better incentives are just the beginning. Smile CDR makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We reduce barriers between information and care, for those who deliver (or consume) health services and products, and whose roles (or care) are hindered by fractured, inaccessible or complex information systems.
Verinovum means "new truth," and that's exactly why we exist- to bring new truth to healthcare. Our Data Curation as a Service (DCaaS) platform sheds light on the oftentimes hidden insights that can only be uncovered when you leverage clean clinical data. It all starts with curation and enrichment. Verinovum was founded with the knowledge that interoperability is just the beginning when it comes to clinical data. It's not only about data availability; it's about meaningful and actionable insights. Our platform has processed billions of inbound data points to date, and we have succeeded in elevating data quality and usability for better quality reporting, actuarial knowledge, member/patient engagement, and more.
Zus is the only shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data at the point of care via API, embedded components, and direct EHR integrations. Our mission is to catalyze healthcare's greatest innovators by maximizing the value of patient insights - so that they can build up, not around.
At the start of the COVID-19 pandemic in 2020, health systems rushed to implement a wide variety of solutions to meet rapidly changing digital and virtual care needs. Today, these expanded solution ecosystems are disjointed, expensive, and difficult to maintain. Health systems should focus on integrating these ecosystems to maximize returns on their investments, streamline user experiences, reduce costs, improve clinical outcomes, and drive operational efficiency.
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