Doctors are at the heart of patient care. Today, we celebrate the dedication, expertise, and compassion they bring to every patient interaction. 👨⚕️ At Clearstep, we’re committed to supporting physicians by ensuring patients are guided to the right care—reducing administrative burdens and optimizing their time for what matters most: providing quality care. #NationalDoctorsDay #BetterHealthcare #PatientCare #HealthcareExcellence
Clearstep
Hospitals and Health Care
Chicago, Illinois 3,313 followers
Elevating Healthcare Journeys: Empowering Patients and Providers with Clinically Intelligent AI Assistants
About us
Clearstep revolutionizes patient care with its AI-powered virtual healthcare assistants, seamlessly guiding individuals through their healthcare journey. This innovative platform collaborates with an extensive network of healthcare organizations, including health systems, hospitals, medical groups, retail pharmacies, population health entities, and insurance providers. By integrating Clearstep's technology across websites, mobile applications, and patient portals, these partners offer a user-centric healthcare experience. Dedicated to enhancing patient autonomy, Clearstep simplifies the management of healthcare processes, from symptom checking to navigating care options. It significantly lightens the workload for healthcare teams by automating initial symptom assessments, triage, routine patient interactions, remote monitoring, and essential clinical processes. This efficiency not only boosts the effectiveness of care teams but also enriches patient experiences and outcomes. Distinctively, Clearstep is built upon the trusted telephone triage protocols established by Dr. Barton Schmitt, a standard in nearly every nurse call center across the nation. It stands out for its rapid triage process, asking around 10 fewer questions than its competitors while maintaining an impressive accuracy rate exceeding 95%. As the leading solution in digital self-triage, Clearstep serves the most extensive network of integrated delivery system deployments in the U.S., partnering with prominent healthcare providers like HCA Healthcare, Novant Health, Tufts Medicine, Ochsner Health, Mount Sinai Health System, and others across 15+ states. These partnerships span 100+ hospital regions, demonstrating Clearstep's unparalleled reach and impact in transforming digital healthcare.
- Website
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https://www.clearstep.health
External link for Clearstep
- Industry
- Hospitals and Health Care
- Company size
- 11-50 employees
- Headquarters
- Chicago, Illinois
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Virtual Triage, Digital Health, Healthcare Management, Online Scheduling, Symptom Checker, Digital Front Door, Digital Back Door, Clinical Journeys, Patient Services, AI Chat, Health Access Automation, Virtual Assistant, Patient Acquisition, Patient Experience, and Healthcare Chatbot
Products
Smart Care Routing™
Intelligent Virtual Assistant (IVA) Software
Smart Care Routing™ is a self-service virtual healthcare assistant that guides patients through healthcare networks to the best next steps for care, in the most appropriate care setting, in real-time. Our solutions consists of three smart care routing modules: 1. Virtual Triage - Empowers patient-consumers to triage themselves to the right care and services. Quickly and accurately match patient-consumers to the right care 2. Patient Services - Automates key patient-consumer touch points and reduces administrative burdens via customized workflows to automate common patient requests. 3. Clinical Journeys - Streamlines patient follow-ups and remote monitoring workflows. Supports patient-consumer journeys between and after care visits.
Locations
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Primary
222 Merchandise Mart Plaza
Suite 1230
Chicago, Illinois 60654, US
Employees at Clearstep
Updates
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When patients don’t feel well, they need clear answers—not a complicated process. By providing a simple, intuitive way to navigate care, Clearstep helps healthcare organizations improve patient satisfaction and streamline access to the right care. #PatientExperience #HealthTechInnovation #SimplifyingHealthcare
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Navigating healthcare shouldn’t be confusing or time-consuming. Patients deserve clear, intuitive guidance to get the care they need—without unnecessary barriers. Clearstep’s AI-powered solutions make it easy for patients to understand their symptoms, find the right care options, and connect with in-network providers, all in one seamless experience. Smarter access. Better outcomes. A healthcare journey that just makes sense. https://hubs.li/Q0394Jx00 #ClearstepHealth #PatientAccess #VirtualTriage
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Are you heading to American Medical Group Association (AMGA) 2025 Annual Conference? We are! 🩺 Join us at booth #823 in The Hub to see how Clearstep’s AI-powered Smart Care Routing™ is transforming patient access, triage, and navigation. Let’s talk about how AI-driven solutions can enhance care delivery and operational efficiency for medical groups. Looking forward to insightful discussions and collaboration—let’s connect at #AC25! https://lnkd.in/gn4rhrQC
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🚨Healthcare’s triage crisis stops here. When ERs are overcrowded and critical cases are missed, everyone loses. Clearstep’s AI-powered triage is changing this reality, helping health systems cut through the chaos to deliver the right care at the right time. Our intelligent solutions are reducing clinical burdens while ensuring critical patients get immediate attention. Read more on our latest blog: https://lnkd.in/gH8N7TsC #HealthcareInnovation #PatientAccess #AISolutions
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The healthcare C-suite is evolving, with AI, digital transformation, and innovation taking center stage. But ensuring these roles drive real impact requires a structured approach. Clearstep CEO Adeel Malik emphasizes the importance of identifying and prioritizing an organization’s most critical challenges—determining where AI can make the biggest difference. New executives must also have a clear leadership thesis, proactively seeking solutions tied to these priorities rather than reacting to an influx of vendor pitches. By aligning leadership with strategy, health systems can turn innovation into measurable outcomes. Read more in CEOWORLD Magazine: https://hubs.li/Q03c6p-h0
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Improving patient access takes collaboration. 🤝 Clearstep partners with organizations across the healthcare ecosystem to streamline care navigation, reduce friction, and enhance patient experiences. By working together, we’re making it easier for patients to find and access the right care—when and where they need it. https://hubs.li/Q0394VHP0 #HealthcarePartnership #HealthcareSolutions #BetterPatientCare
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We’re excited to attend American Medical Group Association (AMGA) 2025 Annual Conference from March 26-29 in Grapevine, TX! 🎉 This event is a prime opportunity to connect with healthcare leaders and explore strategies to improve patient access, care navigation, and operational efficiency. Medical groups face increasing demands to optimize resources while delivering seamless patient experiences. Stop by booth #823 in The Hub to learn how Clearstep AI-Powered Smart Care Routing™ helps organizations: ✅ Automate and streamline triage + intake to reduce administrative burden ✅ Optimize scheduling and capacity to improve provider efficiency ✅ Enhance patient engagement with seamless, self-service navigation 📅 March 26-29, 2025 📍 Gaylord Texan, Grapevine, TX 🔗 More Info: www.amga.org/AC25 & https://lnkd.in/gn4rhrQC Let’s discuss how we can help your organization navigate the future of digital health. See you there! #AC25
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25% of patients can’t get care when they need it. 🗓️ Missed appointments, long wait times, and scheduling inefficiencies are barriers to better healthcare. AI-driven scheduling solutions tackle this head-on by: ✔️Using real-time triage to match patients with the right care ✔️Predicting demand to optimize provider schedules ✔️Reducing patient frustration with smarter self-scheduling With AI, healthcare organizations can increase efficiency while improving patient trust and access. 📌 Learn more in our latest newsletter. Don’t miss out on exclusive insights. Subscribe to Clearstep’s newsletter for the latest trends in AI-powered care navigation and patient engagement. Subscribe now. #AIHealthcare #CareAccess #HealthTech #EfficiencyMatters
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As spring approaches, seasonal illnesses can overwhelm doctors’ offices. Common conditions like allergies, asthma, respiratory illnesses, & Lyme disease often lead to long waits and strained resources. Clearstep helps patients find the right level of care—whether it’s self-management tips, virtual visits, or an in-person appointment—so healthcare teams can focus on those who need their attention most. https://hubs.li/Q03951c-0 #SeasonalHealth #HealthcareEfficiency #PatientAccess
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